1. Controller
The controller of personal data processed through Valentzo is:
Everi Games Inc. (Everi social & digital)
7250 South Tenaya Way, Suite 100, Las Vegas, NV 89113, US
Email: support@valentzo.com
Questions about this policy go to our responsible gaming & privacy contact at support@valentzo.com.
2. What we process
- Account data: email address, a hashed password, date of birth and US state.
- Purchase data: the pack, price and date of each purchase. Card details would be handled by the payment provider and never reach us.
- Gameplay data: balance, rounds played and settings such as limits, reminders and self-exclusion.
- Technical logs: server records of IP addresses, browsers and timestamps, held by the web host.
3. Purposes and legal bases
We use data to run your account and the games (performance of a contract), for age checks, spend limits and self-exclusion (our legal duties plus a legitimate interest in keeping play safe), to keep the service secure (legitimate interest), and to measure visits or advertising only where you have given consent.
4. Recipients
Data may be shared with: the payment provider that processes purchases; our hosting provider; analytics and advertising partners, but only after you allow those categories in Cookie settings. We do not sell personal data.
5. International transfers
Valentzo is operated from the United States. If you visit from the EEA or UK, your data is transferred to the US under appropriate safeguards such as standard contractual clauses.
6. Retention
We hold account details until you close the account, then erase them. Purchase entries may outlast it where tax or bookkeeping rules say so. Server logs rotate out after a few weeks.
7. Your rights
California (CCPA/CPRA): Californians may request disclosure, correction or deletion of their personal information and may opt out of its sale or sharing. Valentzo sells no personal information, and using these rights never affects your service.
Nevada (NRS 603A): Nevadans can send an opt-out of sale request under NRS 603A. Valentzo has no sale of covered information to stop, yet such a request emailed to the address below is logged and answered.
EEA and UK visitors (GDPR): GDPR gives you access, correction, erasure, restriction, objection and portability rights. Any consent may be pulled back later; complaints go to the data regulator where you live.
The Account page lets you download your data as a file and delete your account yourself.
8. Children
Nobody under 18 may use Valentzo, and collecting details about minors is never our aim. Spot an account opened by a minor? Email us and it will be removed.
9. Contact
Responsible gaming & privacy contact: support@valentzo.com
Everi Games Inc. (Everi social & digital)
7250 South Tenaya Way, Suite 100, Las Vegas, NV 89113, US
Email: support@valentzo.com