Safety
Responsible Play
Valentzo is entertainment with virtual coins — no real money and no prizes. Even so, time and purchases can add up, so these tools are built in.
Spend limits
Daily, weekly and monthly caps on coin purchases. A new account starts with a monthly limit of USD 100.
Break reminders
A pause prompt appears after 60 minutes of play by default. Pick 30, 60, 90 or 120 minutes.
Self-exclusion
Choose a pause from one day up to permanent; once started, it runs its full course.
Signs that play is no longer fun
- Playing longer than you meant to, or to escape worries.
- Spending more on coin packs than you planned, or hiding it.
- Feeling irritable when you can't play.
- Missing sleep, work or time with people because of games.
Recognise yourself in this list? Step away for a while and reach out to one of the services below.
Help in the United States
- National Problem Gambling Helpline — call or text 1-800-GAMBLER (1-800-426-2537), 24/7, confidential. ncpgambling.org
- Nevada Council on Problem Gambling — nevadacouncil.org
- 988 Suicide & Crisis Lifeline — call or text 988, any time.
Keeping minors out
Valentzo is for adults 18+. Where children use the same device, switch on its parental tools — Screen Time for Apple devices, Family Link for Android phones and tablets, Microsoft Family Safety for Windows PCs — to block sites and in-app spending. Keep your Valentzo password private and log out on shared devices.
Questions about safe play: support@valentzo.com (Responsible gaming & privacy contact).